Kaiten Sushi Ordering by Tablet: A First-Timer Guide

Most Hong Kong conveyor-belt (kaiten) sushi chains now run on tablets. You can still take plates from the belt, but ordering on the screen gets you fresher food. It takes about a minute to learn.

How it works. 1. Queue: take a ticket or book in the app. 2. Sit: go to your seat when your number is called. 3. Language: tap English on the tablet. 4. Order: tap items; they arrive on the belt or an express lane. 5. Pay: staff count plates by colour or the tablet totals it.

Step by step

Get a number. At busy chains like Sushiro, take a queue ticket at the kiosk or, better, book in the app. See queue apps.

Switch language. Tablets at the big chains have an English option — look for a language button on the home screen.

Order. Tap a category, choose items and confirm. Most chains limit how many items you can order per round. Your order arrives on the main belt, marked for your table, or on a separate express lane — Genki uses express delivery to the table.

Take your plate. When the tablet or a chime says your order has arrived, take it. Don't take someone else's marked order.

Plate colours and prices

Colour tells you the price. At Sushiro, published prices have been HKD 12 (red), HKD 17 (yellow) and HKD 27 (black). At Sushi Express, HKD 12, 16 and 22. See HKD 12 sushi plates.

Free extras at the table

Most chains provide green tea powder and a hot water tap, pickled ginger, soy sauce and sometimes wasabi packets at the seat. Ask for chopsticks for children if needed.

Order, don't grab. Plates on the belt may have been circling for a while. Tablet orders are made for you.

First-timer order: salmon, seared salmon, tuna, tamago, a roll, then miso soup or chawanmushi. Try one seasonal special.

Don't put plates back. Once taken from the belt, a plate is yours. Returning it is a hygiene problem.

Common questions

Do tablets have English?

Yes, at the big chains.

How do I pay?

Press the bill button; staff count your plates or the tablet shows the total.

Where else can I look?

See the best conveyor belt sushi.

Compiled by our editorial team from chain websites and apps, delivery-platform menus, OpenRice listings, campaign announcements and Hong Kong dining coverage, retrieved September 2026. Delivery-app prices can differ from in-store prices and vary by branch. Prices, menus, branches and promotions change often; check before you go. No chain or platform paid for inclusion.